MAKING SALES
Avon And mark. Representatives Share Their Sales Tips For Success

AC Nwachuku
Independent Avon Representative
Unit Leader
Vauxhall, New Jersey
When I was younger, my mom was an Avon Representative, and I remembered the quality of both the products and the depth of relationships that enriched her life. A few years ago, I was looking for a job, and after doing extensive research, I realized that Avon’s mission of empowering women coincided with my own. For me, Avon embodies everything that I want to be. I believe that it is my purpose to coach, mentor and empower other women to be financially independent.
One of my selling strategies is that I incorporate Avon into my every day life. Whether it is picking up my kids at school, riding on public transportation, going to the Pediatrician’s office or picking up clothes from the dry cleaner,
I consider every person that I meet a potential Avon customer. I am able to maintain relationships with my customers by personalizing emails to them about products that I know they would like, sending them birthday discounts or contacting their husbands to recommend products for special occasions. This personal touch really makes a difference in preserving my relationships with my customers.
Another sales strategy that has been successful for me is to help my customers solve their problems by offering them the right product and product mix. My first obligation is to listen and satisfy their needs. For instance, if a customer is having trouble with his or her skin, I help him or her come up with a solution. If I can understand the individual’s concerns and help him or her solve his or her problem, making a sale becomes so much easier. I make it all about them instead of me, and I find that makes a huge difference.
I believe that in this economy, no one should be shy about promoting the Avon Earning Opportunity, as it can really change people’s lives and help them to earn a living for themselves. Also, if a person enjoys philanthropy, Avon is a great way to help women and men serve others by putting them into business.

Denise Ruiz-Cabrera
Independent Avon Representative
Unit Leader
Branchburg, New Jersey
I joined Avon in February 2009 after losing my full-time job. Due to the economic downturn, I was having trouble finding a corporate position. I had just given birth and needed to find a way to stay at home with my son, as well as make ends meet.
After seeing an Avon commercial that highlighted the earning opportunity, I went to avon.com and signed up to become a Representative. I loved that I now had the opportunity to be my own boss as well as make my own hours. I knew that I could use this extra money to pay the bills while looking for other employment. When I started, I didn’t realize how the Avon product would sell itself, which made it that much easier for me to become successful.
One way I succeed is by using social networking. I have an Avon Web site which acts as my storefront and is
accessible to many people. I use Facebook to showcase Avon products via status updates and the Facebook badge that Avon provides to Representatives. This lets me sell to my friends and family who can recommend other customers to me, making my relationships natural and reliable. It is easy to maintain my Web site, Facebook, and Twitter account, which makes social media my number one tool when it comes to finding and maintaining a customer base.
Avon has become more than just a business for me; it’s a lifestyle. I am my own best customer, which makes it easy to attract new customers everywhere I go. I make a point of always wearing different Avon products, so whenI am complimented on the way I smell or the color of my nail polish, I can bring it back to Avon. This makes it easy to incorporate my business into any conversation.
With my earnings, I have been able to save for miscellaneous items for my kids. Through Avon, I have gained more than just tangible things. I have achieved a sense of independence, developed my entrepreneurial skills and identified with so many other women in my position. I know who I really am now!

Krystal Cameron
mark. Representative
Montgomery, Texas
I joined mark. in October 2008 as a Campus Representative at Texas A&M University. I discovered the mark.
Representative program when I saw an advertisement for the internship program. Although I wasn’t looking for an internship at that time, I have always loved all-things beauty and was immediately interested in the Representative program. With a minor in business and always having an entrepreneurial spirit, I thought mark. would make the perfect fit.
When I first began selling mark., I started small, trying to build a customer base of friends and family. I threw mark. parties at my parents’ home and then started throwing mark. parties on campus at my apartment. As I began to feel more comfortable, I passed out mark. magalogs in the campus bookstore to help grow my business.
A year later, my business was really starting to take off. The mark. Campus Sales Manager and I were charged with raising money for the mark. m.powerment campaign, a philanthropic initiative dedicated to breaking the cycle of partner violence. We sold the most m.powerment necklaces out of any other college campus program and raised over $1,000. As a result, we were flown to New York City to the Avon Foundation Gala, where we met with mark. President, Claudia Poccia and mark. Spokesperson, Lauren Conrad.
By the spring of 2010, I was ready for an internship. I applied by writing an essay on why I wanted to be an intern and what I planned to take away with me and learn from the experience. After a phone interview and a Skype video interview, I learned that I was chosen to work in the Public Relations Department at mark. for the summer! This was perfect timing as I had just graduated from Texas A&M University in May.
Being a small-town Texas girl, moving to a big city such as New York was very exciting for me. My internship provided hands-on experience both in the business world and in the real world. mark. has given me more opportunities than most young women my age, and I feel confident that the skills I have learned at mark. this
summer will help land me my dream job.